Frequently Asked Question

1. How do you find your stylists?

All our stylists are highly experienced freelancers that have been selected by our team. The stylists do not work exclusively for Style Brigade but simply use our platform to reach clients.

2. Do I get to choose my stylist?

Yes absolutely! Each stylist will have his or her own profile page, which you can review before deciding who to go with.

3. Will I be able to speak to my stylist before the appointment?

We do ask stylists to contact you 24 hours before your appointment, however if they cannot and you have any concerns please contact the Style Brigade team and we will be happy to assist you.

4. How much space will I need at my chosen location?

Space is not a problem for us but we do request that you have a small worktop, chair which is close to at least one socket that the stylist can use.

5. How do I prepare for my appointment?

For all hair services we do request that your wash your hair on the day of your appointment. The stylist will need to work with wet hair. If this is not possible, please let the stylist know by leaving a comment when you review your booking details. For makeup services, please cleanse your skin and remove any existing makeup.

6. Will I need any special equipment for my appointment?

Other than a worktop, electrical socket and a chair you will not need any special equipment. The stylists will bring their own equipment to your appointment.

7. What products will the stylists use?

The stylists themselves choose the products used in the appointment. Given that all our stylists have been trained by renowned schools and are working at Hong Kong’s best salons, we can assure you that they will use high quality products. If you have any particular preferences for products or would prefer to use your own, please note this in the comments box when reviewing your booking details. Our stylists will do their best to accommodate your choice.